ROLE OF DIGITAL TRANSFORMATION IN IMPROVING CORPORATE WORK EFFICIENCY

AUTHOR – ASHWINI S, STUDENT AT SCHOOL OF LAW, VELS INSTITUTE OF SCIENCE, TECHNOLOGY AND ADVANCED STUDIES (VISTAS)

BEST CITATION – ASHWINI S, ROLE OF DIGITAL TRANSFORMATION IN IMPROVING CORPORATE WORK EFFICIENCY, INDIAN JOURNAL OF LEGAL REVIEW (IJLR), 6 (7) OF 2026, PG. 113-118, APIS – 3920 – 0001 & ISSN – 2583-2344.

ABSTRACT

Digital transformation has emerged as one of the defining strategic imperatives of the twenty-first century, fundamentally reshaping how corporations organise work, deploy resources, and deliver value. This article investigates the role of digital transformation in improving corporate work efficiency across Indian manufacturing, financial services, and information technology sectors. Drawing on a mixed-methods research design — comprising survey data from 385 managerial respondents and qualitative case studies from six organisations — the study constructs and validates a Digital Transformation–Work Efficiency (DTWE) framework. Structural equation modelling results demonstrate that technology adoption breadth and integration depth account for

61.3 per cent of variance in efficiency outcomes, mediated through five principal pathways: process automation, knowledge management, communication infrastructure, data-driven decision-making, and workforce capability development. Findings confirm that strategic alignment and change management quality are the most consequential moderating factors, and that a technology-first, strategy-later approach consistently yields disappointing efficiency returns.

Keywords: Digital Transformation, Corporate Work Efficiency, Process Automation, Artificial Intelligence, Organisational Performance.